Terms & Conditions

Acceptance of terms

These terms and conditions govern all supply of goods and services
("products") by Southern Downs Skin & Laser Clinic Pty Ltd
("SDSLC"), to you, the purchaser of goods and services from us,
including your use of the website at
www.sdslc.com.au. They are
effective from date of purchase and will replace all earlier Southern
Downs Skin & Laser Clinic Pty Ltd terms of trade and any conditions
contained in any document used by you and purporting to have contractual

We reserve the right to change these terms of trade by notice to you.
Notice may be given by posting the revised terms and conditions on our

To make a purchase from our online shop you must be 18 years of age or over.

Purchases from our online shop may only be made by persons who are
acquiring goods or services for their own use or consumption, and you
must not acquire goods from us via the website for resupply (whether in
trade or otherwise).

If you are purchasing on behalf of another entity such as a company you
warrant you have the authorisation to agree to these terms and
conditions on behalf of the entity.

Availability and supply

All orders are subject to the availability of those products or
services. If for any reason a Product is not available, we will
endeavour to notify the non-availability on our online shop.

Delivery and delivery charges

Prices for goods and services stated on our website are exclusive of any applicable delivery charges.

We only deliver to Warwick Queensland street addresses. The cost of
delivery is as stated on our website and a total delivery cost will be
provided in the order summary we in your online shopping basket.

We will use all reasonable endeavours to ensure that orders for tangible
goods will be dispatched promptly after an order has been placed.


All prices are in Australian Dollars and are inclusive of any Goods and
Services Tax ("GST") unless stated to be otherwise but are exclusive of
delivery charges. All prices are correct when published. We reserve the
right to alter prices at any time.

An invoice will be emailed to you at the email address you supply when
you place your order. You are responsible for ensuring that your contact
details are correct.

Payment options

We accept the following credit cards:

Visa, MasterCard and American Express

We also accept payment from your PayPal, Afterpay and ZipPay accounts if you have one.

Credit Card Security

All payments are processed via PayPal's secure payments system to ensure
high levels of payment security and are subject to PayPal's terms and

Click here to for PayPal's terms.


Shipping and delivery

Shipping costs will be calculated once the customer has entered their
shipping details. The shipping costs will be calculated on standard
postal shipping within Australia

Please allow for 5-7 days for shipping Australia wide

Orders will be shipped the same day as payment is recieved

Once order has been shipped a tracking number will be emailed to the customer


Refunds will be provided where required under the Australian consumer Law

We have a 'no refund' policy on treatment purchases if you change your
mind. We are, however, able to offer you the monies paid as a credit on
your account for a different treatment

We do not have to provide a refund on products if you have changed your
mind about a particular purchase, so please choose carefully. If the
goods are faulty, we will meet our obligations under the Consumer
Guarantees Act to provide a remedy."

Liability Limitation

Where you acquire or hold yourself out as acquiring goods or services
from us for the purposes of a business, the provisions of the Consumer
Guarantees Act 1993 will not apply. The conditions, warranties and
guarantees set out in the Sale of Goods Act 1908 or otherwise implied by
statute or common law will not apply and are excluded from these terms
of trade.

We will always endeavour to have complete and accurate information on
our website but to the greatest extent permissible by law we assume no
responsibility for the completeness and current accuracy of the
information provided on our website.

To the greatest extent permissible by law, we exclude all liability we
may have to you for any claim except where we have acted in bad faith.
This exclusion also applies for the benefit of every officer, employee,
contractor, agent of us and anyone else we use to perform our duties or
provide services under any agreement you have with us. None of the
persons specified above is liable or has to pay you for anything else in
connection with or resulting from anything any of us does or does not
do, or delays in doing, whether or not it is contemplated or authorised
by any agreement you have with us. This exclusion applies whatever you
are claiming for and in whatever way liability might arise. This
exclusion does not limit any inalienable rights you may have under the
Consumer Guarantees Act 1993.

Our maximum liability to you (if any) shall be limited to the value of
any faulty products or services supplied by us and we, our employees,
contractors and agents, will not be liable to you for loss or damage of
any kind however that loss or damage is caused or arises.

Applicable law and jurisdiction

Unless we otherwise agree in writing, this agreement contains all the
terms of our relationship and continues to apply no matter where you are
located at the time any goods or services are provided to you by us and
irrespective of the location where you reside.

Use of our website, supply of products or services by us to you and
any other matter arising from these Terms and Conditions are subject to
the laws of Australia. The Courts of Australia shall have non-exclusive
jurisdiction over all claims or disputes arising in relation to, out of
or in connection with these terms of trade, or with the use of website
or supply of any services.

Where you or any other person who you act for, or who you permit to act
for you supplies incorrect information for the purchase of a product or
service and we incur cost in any matter concerning that name then we may
recover the costs incurred by us from you (including legal costs on a
solicitor-client basis).

You agree to use our website, products and services in accordance with
the applicable laws of the country or countries where your business or
organisation is based.

Privacy policy and Confidentiality

Unless you opt to receive messages from us we will not contact you again
in future. If you have opted to receive ongoing communications and at a
later date you no longer wish to receive these communications you will
be able to opt out of receiving this information by contacting us by
email or by following the unsubscribe instructions at the bottom of
emails sent to you.

Opting out of receiving the above mentioned messages will not prevent
the sending of messages that specifically relate to your order(s).

We may use personal information that we collect about you to provide
products and services to you and to administer orders and payments
relating to your purchases from us.

You will need to permit us to place data files ("cookies") on your
computer to enable you to use some features of some of our websites.
Where you choose not to enable cookies from our Website, some
functionality of those Website may not be available to you.

We may disclose your personal information as required by law.

Where you have provided information to us on a confidential basis, we
will hold that information in confidence, except as required by law. We
cannot guarantee that our website is secure, and we cannot be held
responsible for a breach of our website security that is beyond our

You can request details of your personal information that we hold, and ask us to correct it, at any time.

General Conditions

We reserve the right to change these terms and conditions from time to
time by notice, which may be in the form of a notice posted on our
website at

If we fail to enforce any terms or to exercise our rights under these
terms and conditions at any time, we have not waived those rights.

If any provision of these terms and conditions is held to be invalid or
unenforceable for any reason, the remaining provisions shall remain in
full force and effect and the parties shall adjust their respective
rights and obligations in accordance with the spirit and intent of the
parties as shown by these terms and conditions.

Unless any provision in this agreement expressly provides otherwise,
these terms and conditions are not intended to confer a benefit on any
person or class of person who is not a party to it.

We may deliver notices to you by sending them to an email address that you have notified to us.


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